Andy Hully October 7, 2015 Solutions

As you know Apple is preparing the release of OS X 10.11, better known as El Capitan. And you are probably excited to upgrade once it’s officially available on September 30, 2015.

We’d like to urge you to test the new operating system on a test system and NOT on your production system. For more information on safely testing and creating a way to revert to your previous set up visit: https://bitly.com/DowngradeOSX.
When you use QuarkXPress for production, please be aware that QuarkXPress 2015 is NOT yet supported on El Capitan. As always we need to have our hands on the final release version of the new OS X to start certification tests. The last three years we have released a supported version of QuarkXPress within three weeks of a new OS X being officially released.
This year we expect to be able to do that within the same time frame, so we’ll most likely release an update of QuarkXPress 2015 that’s officially supported on OS X El Capitan before October 22.
If you plan to use QuarkXPress 2015 on El Capitan immediately, be aware that due to some significant changes to the operating system APIs you will likely experience crashes or other unwanted behavior. Therefore we encourage you to wait for the officially supported version of QuarkXPress 2015.

Note for QuarkXPress 3-10 Users
Please note that due to the extensive changes in the OS X El Capitan release, we do not intend to provide support for running any previous version QuarkXPress on El Capitan prior to QuarkXPress 2015. Therefore, if you plan to migrate to El Capitan we recommend that you upgrade your current version of QuarkXPress to QuarkXPress 2015 in preparation for the supported release in October. Upgrades are possible from any previous version.

To upgrade to QuarkXPress 2015 send us an email: andrewh@coresolutions.co.uk

Andy Hully July 31, 2015 Tips & Tricks

Adding an SSD to a Mac that uses a standard hard drive can be an easy upgrade that delivers a big performance boost. In some cases, the upgrade is relatively simple; unscrew the case, remove the existing hard drive, and pop in an SSD. In other cases, a Mac may require a bit of surgery that can range from simple to extremely complex.

If you have a Mac Pro, the process can be as simple as adding an SSD to one of the drive sleds inside the Mac Pro. Or it can be a bit more complex, if you want to overcome the data bottleneck caused by the older SATA II interface used in most older Mac Pros.

If your Mac can't easily accommodate an internal SSD, an external connected via Thunderbolt can be an effective alternative. If you want to keep the cost down, even a USB 3-based external SSD can provide a performance boost over a standard internal hard drive. If you're thinking about a USB 3-based solution, be sure to use an enclosure that supports UASP to get the best performance from an external SSD.

Andy Hully June 18, 2015 Solutions

When the Office 2011 14.5.0 update was released, it was initially noteworthy for the fact that in certain circumstances it removed Office’s license. Shortly thereafter, Outlook 14.5.0 became noteworthy for the fact that Outlook’s main window (which displays the mailboxes, list of emails, calendars and other functions) was now invisible.

Another thing that was curious was that this problem did not affect everyone. It seemed to affect only those who met both of the following conditions:

  • Macs running 10.10.x
  • Accounts that had mailbox subfolders and had those mailbox subfolders expanded at the time of quitting Outlook.